Frequently Asked Questions

No problem — leave it out for the team to use. The only thing we can't use are products that contain bleach.

No, you don't. Our employees are fully trained and background checked, so you can go about your day or leave us a key.

We love pets, as long as they're friendly. If your pet might be hesitant around new people and noise, we ask that you put them somewhere comfortable.

Yes — we have a customer portal you can use to view invoices, add services, request schedule changes, and pay. Ask your account manager for the link.

We can usually get you on the schedule within a couple of days, depending on the day and time you need.

Yes, of course. We want you to feel completely comfortable in your own home. Just let us know and we'll make the change.

Yes — we're happy to use your supplies (nothing with bleach). If we use your vacuum, we aren't responsible for its maintenance.

You can absolutely call as needed. Many of our clients start with a one-time clean and then switch to a recurring schedule once they see the results.

The cost depends on your home's size and the type of service you choose. Our cleanings are competitively priced, and we provide free, no-obligation quotes. Get your quote here.

Yes. Our team provides all supplies and equipment needed, so you don't have to prepare anything before your cleaning.

Yes. We strive to send the same trusted team of two uniformed professionals to your home each visit so you can feel comfortable and confident with the service.

Every service comes with our Written Satisfaction Guarantee. If we miss a spot, let us know within 24 hours and we'll return to make it right.